Customer's Guide

 

  1. Fill in your request form 

  2. Submit request form.

  3. Check email within next 3 days for interested tutors’/instructors’ responses

  4. Any confirmed assignment will result in a 50% agency fee share from the tutor’s/instructor’s fee for the first month only. No additional fees charged. Therefore, you are required to pay only 50% of the fee to a newly engaged tutor on the first month.

  5. All tutors/instructors will be instructed to bring their certifications for verification on the first day of the assignment.

  6. Guaranteed quality to suit your needs. If unsatisfied after the 1st lesson, inform us and we’ll source for another tutor/instructor for you at absolutely free of charge. However, you may need to make payment to the tutor/instructor for their services provided for the 2 sessions.

  7. The agency fee can be made payable to iLearnZ Pte Ltd after the commencement of lessons after 2 weeks.

  8. Payment can be made via cheque or cash  to iLearnZ Pte Ltd.

 

Below is an example of the payment details for your tuition arrangement:

For the 1st month, only 50% of the tutor’s fee will be paid to the tutor. The remaining 50% is to be paid to the agency. Payment will be due in 2 weeks after the commencement of the tuition.

Eg.
1 Month Tuition fee [SGD]:  $100
Payable to tutor for 1st month: $100/2 = $50
Payable to Agency for 1st month [SGD]: $100/2 = $50
Payment due date: [Date]

 

There are 3 modes of payment for the agency fee:

  1. Cheque payment: Payable to “ILEARNZ EDUCATION"

    *Please indicate your Request No. & name at the back of the cheque, & kindly notify us via email once payment is made.
    If you intend to drop the cheque in to quick cheque deposit box instead of mailing, please kindly notify us via email as there will not be any records of who have deposited the cheque.

  2. Bank Transfer to our account. Kindly call us at 90616117 for our account number.

  3. Cash payment: Drop by Seedtime Learning Centre at Blk 279 Bishan St 24 #01-38 S(570279).
    See Map.